Refund Policy

Thank you for choosing Strawng for your Shilajit wellness needs. We take great pride in the quality and authenticity of our products. Your satisfaction is important to us, and we are here to address any concerns you may have about your purchase.

Refund Eligibility

Unopened Products: We accept returns and provide refunds for unopened Shilajit products within 30 days of the purchase date. To be eligible for a refund, the product must be in its original packaging, sealed, and in the same condition as when it was received.

Return Process

Contact Us: To initiate a return and refund, please send an email to us at strawngx@gmail.com with the subject line “Refund Request” and include the following information:

Your full name
Order number
Reason for the return
Product details (name and quantity)

Return Approval: We will review your request and notify you via email regarding the approval of your return. If your return is approved, we will provide you with further instructions on how to return the product.

Inspection and Processing: Once we receive the returned product and inspect it to ensure it meets the eligibility criteria, we will process your refund.

Please allow up to [number of days] for the refund to be credited to your original payment method.

Non-Refundable Items

Opened Products: We cannot accept returns or provide refunds for Shilajit products that have been opened or used. This policy is in place to maintain the integrity and quality of our products.

Contact Information

If you have any questions or concerns about our refund policy or your specific situation, please don’t hesitate to contact us
at strawngx@gmail.com We are here to assist you and ensure your satisfaction with strawng products.

Thank you for choosing strawng for your wellness journey. We appreciate your trust in our products and are committed to providing you with the highest quality Shilajit.

Sincerely,

Strawng.com